Troubleshooting/Exchange authentication expired

Exchange authentication expired

Connected API credentials are no longer valid.

Last updated 2026-05-13

Symptoms

  • Exchange state shows AUTH_EXPIRED
  • Order calls fail with auth errors

Likely causes

  • Key rotated in Kraken
  • Key revoked
  • Stale credentials in app

Why this happens

The platform cannot safely execute trades without valid authenticated exchange credentials.

Recovery steps

  1. Create or confirm active key in Kraken.
  2. Reconnect credentials in Exchanges → Connect.
  3. Recheck deployments dependent on this connection.

Escalation path

  • Escalate through support if reconnect succeeds but state does not recover.

Related routes