Authentication or support email not arriving
Verification/reset/support emails are delayed or missing.
Last updated 2026-05-13
Symptoms
- No verification code
- No password reset email
- No ticket confirmation email
Likely causes
- Mailbox filtering
- Provider delivery delay
- Address mismatch
Why this happens
Delivery can be delayed by provider routing even when request creation succeeds.
Recovery steps
- Confirm the exact email address entered.
- Check spam and promotions folders.
- Retry once after a short wait to avoid duplicate throttling.
Escalation path
- Contact support from an authenticated session if email delivery remains unavailable.