Exchange disconnected
Kraken connection is disconnected and deployment execution is impacted.
Last updated 2026-05-13
Symptoms
- Exchange state is DISCONNECTED
- Deployments pause or degrade
Likely causes
- Credential revoked
- Exchange outage
- Network or provider failures
Why this happens
Disconnected state blocks reliable order and balance operations until connectivity is restored.
Recovery steps
- Check status page and in-app incidents.
- Open Exchanges and attempt reconnect.
- If needed, rotate API keys and reconnect with trade-only scopes.
Escalation path
- If reconnect fails, include exchange state and exact error text in a support ticket.