Troubleshooting/Portfolio appears stale

Portfolio appears stale

Portfolio freshness indicator shows stale or delayed data.

Last updated 2026-05-13

Symptoms

  • Freshness badge stale
  • Balance timestamp lags expected update interval

Likely causes

  • Exchange polling lag
  • Connection degradation
  • Transient reconciliation backlog

Why this happens

Stale balance indicates delayed updates, not necessarily fund loss or strategy failure.

Recovery steps

  1. Check exchange connection health.
  2. Retry refresh/sync actions from portfolio surface.
  3. Validate current balances on Kraken directly.

Escalation path

  • Escalate if stale condition persists across multiple polling windows.

Related routes