Resolve API connection issues with your exchange.
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Primary knowledge hub for platform usage and feature reference.
This error occurs when the API key or secret is incorrect. Double-check that you copied the full key from Kraken without any leading or trailing spaces. API keys are case-sensitive.
QuantumEdge requires query and trade permissions. If your key is missing these, the connection test will fail. Generate a new key on Kraken with the correct permissions and update it in QuantumEdge.
QuantumEdge rejects API keys that include withdrawal permissions as a security measure. Generate a new key on Kraken without withdrawal permissions enabled.
Kraken enforces API rate limits. If you see rate-limit errors, reduce the number of concurrent strategies or increase the interval between trades. QuantumEdge automatically handles rate limiting and will retry with exponential backoff.